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Terms of Use

Thank You for shopping with Supplement Empire. Please take a moment to read our terms and conditions prior to any purchase. This Terms of Use agreement sets forth the agreement between Supplement Empire, and each user governing the use by you of this site.

All information provided on this website is for informational purposes only and is not to be used as a source to diagnose or treat any ongoing health problems or as a substitute for any prescribed medication from a licensed physician. Users should always consult a licensed physician prior to starting any physical or fitness program and prior to the consumption of any medication or nutritional, herbal or homeopathic supplement. 

We strive to provide accurate information on our websites at all times, but errors may occur from time to time. 

We respect the privacy of our users. Please take the time to read and review our privacy policy. If you have any queries regarding our privacy policy, products or services, please do not hesitate to contact us. 

Prices and Currency

All prices displayed on this site are quoted in Australian (AUD) dollars and are valid only within Australia. All prices quoted do not include shipping and/or handling or sales tax. Please refer to the final prices quoted on checkout for final pricing including shipping, handling and sales tax.

Limitation of Liability

Supplement Empire is not liable for:

1. Any damages caused by the consumption of any products on our site, as well as the misuse of any of our products.
2. For any defective products caused by the manufacturer.
3. Incorrect information provided about the products where we are indirectly responsible for.
4. For any unauthorized access to or disclosure of your transmissions or data.
5. For any independent statements made by users or third party’s on this site.
6. For any other matter relating to this site or any linked site.

Refund Policy

If an order has been shipped out from Supplement Empire and is incorrect or faulty through the fault of Supplement Empire, the order will be replaced at no extra cost or funds refunded when the incorrect goods (all products must be intact) are returned within 14 days.

Products ordered incorrectly by the customer will not be refunded unless agreed to by Supplement Empire staff. Each individual case will be assessed based on its merits. Customers must inform Supplement Empire within 7 days of receipt of the products to be eligible for any refund or replacement of product(s).

Order Cancellation

Supplement Empire reserves the right to cancel any order which is deemed not to meet our requirements and/or if adequate information is not provided, therefore restricting our ability to provide you with adequate service.

If your order is cancelled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.

Termination of Usage

Any User/Customer who is deemed to breach the Terms and Conditions of our website may have their account cancelled. 

All users must respect the rights of other users of the site and not in anyway attempt to breach another users/customers privacy. All Customers must agree to keep their account details (username and password) as well as their credit card details secure and not share any details with other customers.

We reserve the right to terminate or question users who place an order using a credit card that is not owned by them and/or their shipping address is different to their home address.

Copyright Protection

All information, pictures, reviews, sounds, software and website design are the property of Supplement Empire and are subject to Copyright laws. All rights to these materials are reserved and may not be copied in anyway.

Any use of materials on this site, including without limitation reproduction for purposes other than noted, modification, distribution, replication, commercial or other exploitation, or creation of derivative works, without the prior written permission of Supplement Empire, is strictly prohibited and will be dealt with on an individual basis.

Changes

Supplement Empire reserves the right to change any information, images, pricing, and the addition and/or removal of any products without notice. If the changing of any information, post an order being completed, impacts customers, Supplement Empire will honour the order prior to any changes.

Acceptance of usage

All customers must agree to all the information provided above prior to purchasing any products and/or using this website. Any breaches of our Terms and Conditions will be dealt with on a case by cases basis and account termination may be implemented.